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Information

Before leaving

Information and reservation
Call us anytime and request any information you need. We are always here to answer all your questions regarding your stay and your booking.

Particular requests
We will take note of all your requests and will do our best to accommodate you. Although we cannot guarantee room numbers, treatment schedules or beauty therapists at time of booking, please be assured that we will do our best to satisfy your every need.

Bank Details
If you prefer not to use a credit card to hold your booking, you can confirm your reservation by means of bank transfer with the following bank details:
Intesa Sanpaolo – Abano Terme branch – IBAN IT95 N030 6962 3211 0000 0002 411

Smoking
Your health and well-being is our priority. Smoking is not permitted in the common areas or rooms. Smoking areas may be found outside the hotel.

Check-In / Check-Out
Your room will be available from 2 pm on your day of arrival. On the day of departure, we ask you to check-out by 11 am. This policy allows us to avoid delays, disruptions and overcrowding. You may stay longer than these times, subject to availability, by paying a small difference of €19 per person, which will allow you to keep the room until the evening and enjoy all our services.

Price list
We do not print a price list. Our best offers are always available and updated on our website. The sooner you book, the more you save. The city tax of €1.50 per night (applied for a maximum of 7 nights) is not included in the room price.

Pets
We know how important your pets are to you, and we would never want you to be separated from them during your stay with us. At Aqua Hotel we warmly welcome well-behaved pets who are in need of caresses! Please bring a litter box with you and keep it close. Pets are not allowed in the restaurant, spa and swimming pools.

Terms of payment
At time of departure you may use the payment method most convenient for you: in cash, by bank or cashier’s check and with all credit and debit cards.