Information and bookings
Our operators will be at your complete disposal to provide you with you all the information you need on your accommodation and your reservation.
Our receptionists will take note of all your requests for room type, health treatments, beauty & relax, and so on. These requests will be satisfied at your arrival, also in consideration of the current availability . We asking you to be understanding in case we cannot guarantee the position or the room number, the timetable of treatments or your therapist when booking.
Alternatively to credit card warranty, you can confirm your booking by sending deposit money by cheque made out to account payee (banking or bank draft ) or with a transfer to the following BankSwift:
Cassa di Risparmio del Veneto – branch bank of Abano Terme - IBAN IT23E062256232007400659802S - BIC IBSPIT2P.
We really care about your health and you well-being and for this reason smoking inside the hotel is forbidden. Outside you will find ashtrays and baskets anywhere.
On the day of your arrival your room will be at your disposal from 2 p.m. On the day of your departure we kindly ask you to leave it by 11 a.m. If it has not been already assigned to other guests arriving on the same day, we will be glad to show our full flexibility also on this occasion. In any case we can keep your luggage on deposit in order to give you the possibility to use the hotel services.
We will not print out a price list. Our best offers are always available and updated on our website and for any clarification the reception staff will kindly answer every question you may have. As soon as you decide the dates of your stay, reserve immediately because the most special rates are always the first ones to come out!
Your little 4-legged friends are also welcome if they are well mannered and eager of caresses. We kindly ask you to bring their litter box with you and to look after them so that they don’t disturb other guests. They do not have access to the restaurant, to the thermal centre, to the swimming pool and to the Beauty & Vitality Center.
At your departure you can pay for your accommodation with the most convenient payment means: by cash, by means of banking or bank drafT, traveller cheques and all the credit cards and bancomat (circuits Visa, Mastercard, American Express, Diners).